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Customer Service
Phone +91 8103778757
Email contact@uhaapoh.com
Monday-Friday 9:00am - 7:00pm
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32. What should I know about the care and maintenance of limited edition prints?While limited edition prints are durable, they should still be treated with care: Framing: Frame your print with UV-protective glass or acrylic to prevent fading. Placement: Avoid direct sunlight, extreme temperatures, and high humidity to preserve the print’s quality. Handling: Handle prints with clean hands or gloves to avoid smudges or damage.
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20. How can I contact Uhaapoh?You can reach us via email at uhaapoh@outlook.com, or through the contact form on our website. We are also available on Instagram and LinkedIn for any inquiries. Our team is here to assist you with any questions or special requests.
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10. What payment methods do you accept?We accept various payment methods, including credit/debit cards, net banking, and UPI. For international buyers, we also accept PayPal. All transactions are secure and encrypted for your safety.
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11. Do you ship internationally?Yes, we offer international shipping. Shipping costs and delivery times vary depending on the destination. Please check our shipping policy for more details or contact us for a specific quote.
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27. Can I track my order?Yes, once your order has been shipped, you will receive a tracking number via email. You can use this number to track the status of your shipment online. If you have any issues with tracking, feel free to contact us.
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17. Do you offer any discounts or promotions?From time to time, we offer promotions, especially for loyal customers and newsletter subscribers. Keep an eye on our website and social media channels for any upcoming offers.
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34. How do I participate in Uhaapoh’s Q&A sessions?Our Q&A sessions are designed to engage with art buyers and enthusiasts. You can participate by submitting your questions via email or during live sessions on social media platforms. We announce upcoming sessions on our website, newsletter, and social media channels.
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8. Can I commission a custom piece?Yes, we offer commissions for those looking for a personalized piece of art. Whether it’s a particular plant, a custom size, or a specific color palette, we can work together to create something that aligns with your vision. Please contact us directly to discuss your requirements and the process involved.
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4. How are Uhaapoh’s artworks created?Our artworks are meticulously crafted using high-quality watercolor paints on archival-grade paper. The process involves careful observation of natural flora, followed by detailed sketching and layering of colors to capture the essence of the subject. We focus on precision and realism, ensuring that each piece is a true representation of India’s botanical beauty.
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29. Can I cancel or modify my order?If you need to cancel or modify your order, please contact us as soon as possible. We can accommodate changes or cancellations if your order hasn’t been processed or shipped yet. However, once an order has been shipped, cancellations or modifications may not be possible.
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30. Do you offer payment plans or financing options?We understand that purchasing fine art is a significant investment. While we do not offer traditional financing, we may be able to arrange a payment plan for higher-value purchases. Please contact us directly to discuss options that work for you.
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35. Do you offer consultations for choosing artwork?Yes, we offer personalized consultations to help you choose the perfect piece for your space. Whether you’re looking to start a collection, find a statement piece, or gift someone special, we can guide you through the selection process based on your preferences and needs.
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37. How can I learn more about the artistic techniques used in your paintings?We regularly share educational content on our blog and social media platforms, explaining the techniques, materials, and processes behind our artwork. This content is designed to help art buyers appreciate the craftsmanship and effort involved in each piece.
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19. Can I use Uhaapoh’s artwork for commercial purposes?Our artworks are protected by copyright laws. If you wish to use any of our pieces for commercial purposes, such as in publications, advertisements, or digital media, please contact us for licensing options.
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7. How should I care for my artwork?To ensure the longevity of your artwork: Framing: Always frame your artwork with UV-protective glass to shield it from sunlight, which can cause fading. Placement: Avoid hanging art in direct sunlight or in areas with high humidity, such as bathrooms. Cleaning: Dust the frame regularly using a soft cloth. Do not use water or cleaning agents on the artwork itself.
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2. What is the difference between an original painting and a limited edition print?Original Painting: An original painting is a one-of-a-kind piece created by the artist. It carries the unique brushstrokes, textures, and personal touches that only come with original artwork. It’s a direct reflection of the artist’s vision and craftsmanship. Limited Edition Print: A limited edition print is a high-quality reproduction of an original painting. These prints are produced in a limited quantity, ensuring exclusivity and maintaining the value of the artwork. Each print is numbered and signed by the artist, adding a personal touch.
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6. How are your prints produced, and what makes them unique?Our limited edition prints are produced using high-resolution scanning and giclée printing techniques, which accurately reproduce the colors and details of the original painting. We use archival inks on museum-quality paper, ensuring that the prints have the same longevity and visual appeal as the original artwork. Each print is signed and numbered by the artist, guaranteeing its authenticity.
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26. What if my artwork arrives damaged?We take great care in packaging our artwork, but if your piece arrives damaged, please contact us immediately with photos of the damage. We will work with you to resolve the issue, whether it’s a replacement, repair, or refund.
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24. How do you ensure the quality of your prints?We use state-of-the-art printing technology and work with professional printers to produce our limited edition prints. Each print is carefully inspected for color accuracy, clarity, and overall quality before it is signed and numbered by the artist.
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21. What should I consider when choosing a frame for my artwork?When selecting a frame, consider: Style: Choose a frame that complements both the artwork and the decor of your space. Material: Wood and metal frames are popular options; wood offers warmth, while metal provides a modern touch. Color: Neutral colors like black, white, or natural wood often work well, but you can choose a color that accentuates certain elements of the artwork. Matting: A mat can provide a visual buffer between the artwork and the frame, enhancing its presentation. Ensure the mat is acid-free to protect the artwork over time.
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13. What is your return policy?While we ensure that your painting reaches you in perfect condition, if there are any issues, please contact us at the earliest. We will assess the situation and offer repair, return, or refund options as appropriate.
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9. How do I place an order?You can place an order directly through our website by selecting the desired artwork and following the checkout process. For commissions or specific inquiries, please contact us via email or phone.
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15. Can I see the artwork before purchasing?If you are in or near our studio location, we welcome you to schedule an appointment to view the artwork in person. For those further away, we offer high-resolution images and close-up shots of the artwork. We can also provide a video consultation to showcase the artwork in detail.
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38. What if I have a question that isn’t covered here?If you have any additional questions or need more information, don’t hesitate to contact us directly via email or phone. We are always happy to assist you with any inquiries you may have.
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23. Do you offer gift wrapping or personalized messages with orders?Yes, we offer gift wrapping services for an additional fee. You can also include a personalized message with your order. Simply select the gift-wrapping option at checkout and add your message in the designated field.
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28. How long does it take to receive my order?Delivery times vary depending on your location and the shipping method chosen. Typically, orders within India are delivered within 5-7 business days, while international orders may take 10-15 business days. Custom or commissioned pieces may require additional time, which will be communicated to you at the time of order.
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16. How can I stay updated on new releases and events?Join our mailing list to receive exclusive updates on new collections, exhibitions, and events. Follow us on Instagram and LinkedIn for daily inspiration, behind-the-scenes content, and more.
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1. What types of artwork does Uhaapoh specialize in?Uhaapoh specializes in Original Paintings, Fine Art Gicleé prints and Limited edition prints, focusing exclusively on the beauty of Indian flora. Each piece reflects the intricate details and vibrant colours of various plants, flowers, and leaves native to India.
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31. How do I subscribe to Uhaapoh’s yearly zine?You can subscribe to our yearly zine directly through our website. The zine features exclusive content, including behind-the-scenes insights, upcoming releases, and special articles on Indian flora. Subscribers also receive early access to new collections and special offers.
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14. How can I authenticate the artwork?All original paintings come with a Certificate of Authenticity, signed by the artist, which includes details about the artwork and guarantees its originality. Limited edition prints are also signed and numbered by the artist, with a certificate indicating the edition number.
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12. How will my artwork be packaged?We take great care in packaging your artwork to ensure it arrives safely. Originals and prints are wrapped in protective layers and placed in sturdy, custom-made boxes. Larger artworks are shipped in tubes to prevent damage. Each package is insured and tracked to ensure it reaches you in perfect condition.
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25. Can I request a specific edition number for a print?Yes, you can request a specific edition number if it is still available. Please note that requests are handled on a first-come, first-served basis. Mention your preferred edition number during checkout or contact us directly to make a request.
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5. What is archival-grade paper, and why is it important?Archival-grade paper is a type of paper designed to last for a long time without deteriorating. It is acid-free, lignin-free, and often made from 100% cotton, ensuring that the artwork remains vibrant and intact for decades. This quality of paper is crucial for preserving the artwork’s integrity and value over time.
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18. What makes Uhaapoh’s artworks special?Uhaapoh’s artworks are not just decorative pieces; they are an ode to India’s rich botanical heritage. Each piece is a labor of love, reflecting the artist’s deep connection to nature and dedication to capturing its beauty with precision and care. Our commitment to quality, authenticity, and education ensures that you’re not just buying art; you’re investing in a piece of India’s natural splendor.
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36. What is the story behind the name 'Uhaapoh'?..
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22. Are Uhaapoh’s artworks suitable for gifting?Yes, Uhaapoh’s artworks make for thoughtful and unique gifts, especially for art lovers, nature enthusiasts, or anyone who appreciates fine craftsmanship. We offer a range of sizes and price points, making it easy to find the perfect gift. If you’re unsure about the recipient’s taste, consider a gift certificate.
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33. Can I visit your studio?We welcome visits to our studio by appointment. Visiting the studio allows you to see the artwork in person, discuss commissions, and gain a deeper understanding of our creative process. Please contact us to schedule an appointment.
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3. How do I know if a piece of art is right for me?Choosing art is a personal journey. Consider the following: Connection: Does the artwork resonate with you? Does it evoke a certain emotion or memory? Space: Will it complement the space where you plan to display it? Consider size, colors, and the overall ambiance of your room.
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